CHANGE!

.....
The prerequisites for change:
The organisation is in pain;
There is a solution available;
Key people on the ground are able and willing to act as agents of change;
Senior management support the change exercise.

The execution of the change:
A lot of careful planning and thought goes into the change;
this is coupled with extensive communication at all levels;
the engineering community is fully involved in the change;
everyone affected by the change receives training and documentation.
.....
http://www.ravenbrook.com/doc/2003/03/06/changing-how-you-change/